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Connecting Through Conversations: Personalized Life Questions for New Care Home Residents

Updated: Jul 10, 2023

Moving into a care home can be a significant transition for older individuals, often accompanied by feelings of uncertainty and adjustment. Establishing meaningful connections with carers and other residents is key to fostering a sense of belonging. At Chronicle, we believe that life stories are a great opportunity for fostering connection, imparting a sense of value, and promoting understanding among individuals. Therefore we have created an innovative personalized question service, designed to facilitate engaging conversations and to help care home residents settle by sharing their life stories.

Let's explore how our service can help new residents settle into their new environment, connect with their carers and other residents, and unlock a treasure trove of experiences, memories, and shared interests waiting to be discovered.

Creating a Personalized Connection:

Our goal is to bridge the gap and create a warm and welcoming environment for new care home residents. We understand that each individual is unique, with a lifetime of stories to share. Our personalized question service is tailored to capture their interests, experiences, and preferences - but most importantly, ensuring that conversations are relevant, engaging, and enjoyable.

Consider the following table of questions demonstrating how we create more personalised questions based upon some simple information about a resident to provide a much more specific and relevant conversation. In this case for someone, say, who grew up Felixstowe, Suffolk in the 1950's and enjoyed football:

Typical Generic Questions

Examples of our Personalised Questions

Tell me about your memories of school?

So you went to School in Suffolk in the 1950's? Do you remember rationing? The Queens Coronation or the 11 plus exam perhaps?

Do you remember any major events growing up?

Were you affected by the North Sea Floods of 1953? Do you recall the devastation it caused in Felixstowe? What do you remember?

What childhood games did you enjoy?

As a child in the 1950's did you play games like hopskotch, jacks, marbles and conkers? Tell me about your favourite.

Do you remember any sports you enjoyed playing or watching?

As you like football, do you remember Ipswich Town winning the FA Cup in 1978? Did you watch the game? How did you feel when Roger Osbourne scored the winning goal?

How We Create Personalised Questions

1. Gathering Background Information:

We gather some basic key details about a person's life history, hobbies, career, and personal interests. This information forms the foundation for crafting personalized questions that are specific to their context.

2. Crafting Thought-Provoking Questions:

Based on the collected background information, we curate a list of thoughtful and tailored questions. These questions are carefully designed to stimulate conversation, trigger memories, and encourage self-expression, while respecting each resident's unique experiences and sensitivities. For example, if we know where someone lived and their age, we can pinpoint some specific questions that relate to their area and subjects that will resonate with them.

3. Stimulating Engaging Conversations:

The personalised question list enables care home staff members, other residents, family members, or designated volunteers to have meaningful one-on-one interactions with residents. Beyond the generic questions of other prompts, our questions will immediately trigger a positive connection. These questions serve as conversation starters, facilitating meaningful connections and encouraging residents to share their life stories, experiences, and wisdom. So rather than ask about their memories of their hometown, imagine if you can ask about tailored memories of specific historic moments, culture and events that they are likely to know about.

Benefits of our Service:

  1. Person-Centered Approach: Our service promotes person-centered care by acknowledging the individuality and uniqueness of each resident. By engaging with their personal history, we honor their identity and encourage a sense of value and self-worth.

  2. Building Connections: Meaningful conversations pave the way for building relationships. Through our personalized questions, residents have the opportunity to connect with caregivers, family members, and fellow residents, fostering a sense of community and belonging.

  3. Preserving Legacy: Every person has a story worth sharing. Our service allows residents to pass down their legacy, sharing their life experiences, wisdom, and insights with future generations. These stories become a part of the care home's collective history, cherished and remembered.

At Chronicle, we believe that everyone has life stories that deserve to be heard, valued, and celebrated. Our personalized question service offers a gateway to unlocking the richness of people's lives, connecting them with caregivers, family, and their fellow residents. By creating an environment that nurtures conversation, reminiscence, and personal expression, we strive to enhance the well-being and overall experience of residents in care homes. Please contact us at for a sample of our personalised question sheets.

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